OFFICE POLICIES

Office Hours

Our office is open 3 days/week with an alternating schedule:

One week they are open Wednesday, Thursday, and Friday 7am-4pm, then the following week they are open Monday, Tuesday, and Friday from 7am-4pm.

Fridays by appointment only (Front desk 9am-1pm).

Office is closed on the weekend, major holidays, and on days when their doctor and staff are attending continuing education programs.

Alternate

Tues/Wed 7am- 4pm
( one wk we’re closed Tues but open Wed and Vise Versa)

Our office is closed on the weekend, major holidays, and on days when our doctor and staff are attending continuing education programs.

Appointments

We are on a by-appointments-only basis. If you plan to see our doctor and staff at our office, please contact us in advance. To schedule your preferred consultation time, give us a call at (801) 262-3777.

We understand that you are busy, and we value your time. For this reason, we strive to be on time during your schedule. If you are unable to keep your appointment, please notify us at least 24 hours before your scheduled visit.

OUR MISSION

Our mission is to provide comprehensive care, and a unique experience that centers on your needs. Simister Orthodontics promises to deliver unparalleled dedication and professionalism to create a positive impact in our patients’ lives.

BENEFITS OF CHOOSING OUR PRACTICE

Here are some of the conveniences we offer to make your visit with us relaxed and anxiety-free:

  • Our orthodontist is a member of the American Association of Orthodontists
  • Same-day availability of X-rays and records
  • We offer the latest in brackets and colored appliances
  • Advanced sterilization methods
  • We don’t recycle our products for use by the next patient
  • Hassle-free appointment scheduling
  • No-waiting, scheduled appointments
  • Flexible financing options, including in-house financing at zero interest
  • We provide discounts for multiple family members
  • We offer great prizes in our patient-involvement contests
  • We accept most forms of insurance
  • We accept Visa, MasterCard, Discover Card, and American Express
  • Monthly processing of credit cards are available upon request
  • Discounts for payments made in full at the start of the treatment
  • We accept Care Credit
  • Confirmation of preferred appointment times by personalized messaging
  • Complimentary pre-orthodontic guidance observation program available to young patients
  • Fun, friendly atmosphere in our conveniently located office
  • TV is available above each chair in our clinic to help anxious patients relax
  • Playstation II and Xbox in the game room while waiting for appointments

STATE OF THE ART STERILIZATION

Safety is our main priority. Thus, we strictly observe infection control and sterilization procedures to ensure your safety and peace of mind, We are committed to providing the highest level of protection and care to ensure your health and well-being. Here are the sterilization procedures that we perform on a routine basis:

BARRIER CONTROLS:

These mechanisms are in accordance with the recommendations of the Occupational Safety and Health Administration (OSHA). These include protective eyewear, face masks, protective outer clothing, and hygienic gloves for every patient.

HEAT STERILIZATION:

All instruments and tools are sterilized with heat after each use to ensure utmost sanitation and decontamination.

INDIVIDUAL SET-UPS:

Sterilized instruments and tools are sealed in a bag and placed on individual trays. Covered with protective plastic cover, they are opened only upon individual use.

DISPOSABLE ITEMS:

We safely discard all disposable items after one use.

DISINFECTANTS:

To ensure sanitation, we apply disinfectants to all surfaces in our treatment areas, including the chair and counter tops. With our commitment to cleanliness and hygiene, we are constantly up-to-date with the latest in infection control and sterilization methods, guidelines, and equipment.

Look forward to a relaxed and comfortable visit in our office. Trust us to make your health and well-being our paramount priority.